Billing / Administration

The OSCNS accepts most insurances. We will work with your surgeon’s office to verify that your insurance coverage provides in–network reimbursement, leaving you with the smallest financial responsibility possible.

Prior to scheduling your surgery, we verify eligibility, benefits, and any financial responsibility. It is our policy to collect co-payments at the time of service. Deductible and co-insurance balances will be billed after the insurance company reviews your facility charges.

When time allows, a letter is mailed to you with your insurance benefit print out explaining the payment that is due on the date of service, otherwise I will call you and leave a message.

The patient handbook, which can be printed from the link below, will also be given to you and it will instruct you to call to pre-register. Payment requirements, if any, will also be discussed at this phone call.

The OSCNS accepts checks, cash, and most major credit cards. We are proud to offer Care Credit to our patients. This plan offers a loan to credit-eligible patients for medical expenses, with a 3 month no interest period. The application takes only moments, and you can apply any time on line at www.carecredit.com or by calling 800-365-8295. You will be told immediately if you are approved or denied. If you have an existing Care Credit account, it can be used here. Please call me with any questions.

Once you have been scheduled for surgery, if your insurance company changes, you are responsible for notifying your surgeon’s office or the OSCNS as soon as possible. In some cases, you may have to be rescheduled.

Ellen Rostron, Certified Professional Coder with 19 years of experience in the health care industry, assists patients with all billing and insurance matters.

Downloadable Documents

Printable Patient Handbook

Ellen Rostron, CPC

Ellen Rostron, CPC, Business Services Manager

"Our goal is for you to have a smooth, stress free transition from checking in at the front desk through your surgical experience."

The Orthopedic Surgical Center of the North Shore in Peabody, Massachusetts, in association with the orthopedic specialists of Sports Medicine North provides outpatient ambulatory surgery services for people from southern New Hampshire and all of Northeastern Massachusetts. Towns and cities we serve include Peabody, MA, Middleton, MA, Danvers, MA, Beverly, MA, Boxford, MA, N.Andover, MA, Andover, MA, Woburn, MA, Manchester, MA, Wenham, MA, Hamilton, MA, Haverhill, MA, Reading, MA, N. Reading, MA, Wilmington, MA, Lynn, MA, Swampscott, MA, Marblehead, MA, Salem, MA, Salem, NH, Pelham, NH. We specialize in arthroscopic surgical procedures including finger, hand, wrist, elbow, shoulder, foot and ankle, and knee procedures. We repair trauma to all those areas including deteriorating joint injuries as well as carpal tunnel and other microscopic surgeries due to tendonitis, bursitis, and arthritis. We also do non-invasive procedures such as spinal pain injections. Our physicians are on staff at The North Shore Medical Center, Lahey Hospital, Beverly Hospital, Anna Jacques and Addison Gilbert Hospitals.